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BoostMySchool Support Center

What can we help you with?

New customer onboarding

What type of support do we receive when we first sign up for BoostMySchool?

Week of priority support

What type of support do we receive during a Giving Day?

Donations after a campaign ends

Can supporters donate to a campaign after it ends?

Post-transaction notifications

What happens after a supporter donates on BoostMySchool?

Leaderboards

What types of leaderboards are supported on BoostMySchool and how do they update?

Accounting when donors cover fees

How should donor-covered fees be reported by our business office?

Campaign pages

What is a BoostMySchool campaign page and what are typical ways schools raise money through the platform?

Supported payment methods

What are the ways that donors can make payments on BoostMySchool?

Campaign page setup time

How long does it take to get a campaign page up and running on BoostMySchool?

PCI Compliance

Is fundraising on BoostMySchool PCI compliant?

Payout methods and frequency

When and how do we get paid out for payments made on BoostMySchool?