Our New Customer Satisfaction Guarantee

At BoostMySchool, we are committed to providing our schools with a great fundraising experience. If, for any reason, you are not completely satisfied with running your first campaign on BoostMySchool, we will do everything we can to make it right, including refunding the subscription fee for your first year.

BMS Fundraising Pages

For each Fundraising Page included in your Pricing Plans, you are able to create a mobile-friendly, branded webpage that can accept either donations, ticket registrations, or merchandise purchases. In your account, you will be able to manage your Fundraising Pages, view analytics, and export data on your supporters.

There is no limit and no minimum on the amount or number of payments you collect on your Fundraising Page. You are in full control of how much you want to use your Fundraising Page!

Premium Support Week

We know how critical timing can be on certain days like a Giving Day, especially when you’re working with a vendor and things are out of your control. This is why we created our Premium Support Week.

For each Premium Support Week included in your Pricing Plans, you receive 5 consecutive business days of priority support, including a 24-hour period of dedicated support from 7:00am to 11:59pm in your timezone.

• When you are on priority support, your Dedicated Success Manager will be available by cell phone and respond within half a day.
• When you are on dedicated support, your Dedicated Success Manager will respond within 30 minutes. In addition, we will have a member of our Engineering Team available on call if needed.

During your Premium Support Week, you are our top priority and we will do our best to ensure that all of your hard work and preparation leads to fundraising success.

Campaign Consultation

For each Campaign Consultation included in your Pricing Plans, you receive a 30-minute consultation phone call with your Dedicated Success Manager. Together, you can discuss what you envision for your campaign and we can provide feedback based on our experience of working with schools similar to yours.

The goal of our Campaign Consultations is to ensure that that you are set up to get the most out of your BoostMySchool partnership.

CSV Data Imports

We are fully aware of how much of a struggle it can be to transfer data from one place to another. That is why that for each CSV Data Import included in your Pricing Plans, you can provide us with a CSV of the data that you want imported into BoostMySchool. Your Dedicated Success Manager will work with you to ensure that your data is correctly imported and that no data is lost.

We want any data transition into our system to be as simple as possible for you. Partnering with BoostMySchool should reduce your stress, not add to it!

Effective processing fee on BoostMySchool

Historically on our platform, 85% of donors have chosen to cover the processing fee on behalf of the school.

Because of this, the effective processing fee on BoostMySchool is 1.1%. This means that on average, schools pay only $1.10 for every $100 raised on BoostMySchool!

About the BoostMySchool processing fee

We charge a small percentage on payments processed on BoostMySchool so that our business goals are aligned with the fundraising goals of our schools. In addition, the BoostMySchool processing fee ends up being less than 2% of the amount raised, for the following reasons:

• Our 2% processing fee is capped at $20 per payment.
• No fee charged on payments made outside of BoostMySchool (e.g. by check, in person).

About third-party processing fees

BoostMySchool has no control over third-party processing fees and as such, we pass those fees on to our schools. The third-party processing fees depend on how the payment was transacted on BoostMySchool.

For schools that connect to BoostMySchool through our payment processor, Stripe:

• 2.2% + $0.30 for Visa and MasterCard payments.
• 3.5% for American Express payments.
• 0.8% for ACH transfers, capped at $5.

For schools who receive payouts via check or are paid via PayPal:

• 2.9% + $0.30 for all card payments.
• 0.8% for ACH transfers, capped at $5.

Stripe also charges an additional 1% fee for international card transactions and a 0.25% mangagement fee for schools that don’t have their own Stripe account.

Want to see a demo of the BoostMySchool platform before signing up?

No problem! Schedule a demo with our Growth Team and we will show you how other schools enhance their fundraising with our platform.

Further questions

For further questions about our platform, services, and pricing structure, email or schedule a call with our Growth Team and we will answer your all of your questions!